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Perfecting Customer Communication

Professional and consistent customer communication is gaining importance across industries. Our mission is to maximize client experience and interaction by perfecting customer communication.

In an environment of increased competition and ever rising need for differentiation, companies need to communicate and interact with their customers to gain and retain the position of a preferred vendor. Assentis’ powerful Customer Communications Management (CCM) solutions enable corporations to effectively generate and deliver highly individualized and personalized customer communication, in batch, ad hoc or interactive mode,  via the preferred channel and at the desired time.

With Assentis' offering corporations are empowered to produce customer communication that is:

  • Relevant: Rule-based information offering maximum relevance to the reader.
  • Consistent: Multilingual and multichannel capabilities enabling consistency in messaging and branding across all communications.
  • Efficient: Integration with relevant systems and data within the organization increasing efficiencies through the document production process.
  • Timely: Real-time data integration capabilities and in-built process efficiencies ensuring timely creation and delivery of all documents.

Assentis solutions generate added value for all companies where customer communication management plays a crucial role:



Wealth Management, Private Banking and Asset Management

  • Client Reporting
  • Investment Proposals
  • Product Descriptions / Brochures
  • Advices and Statements

Retail Banking

  • Statements
  • Mortgage and Savings Plans
  • Account Opening
  • Credit Card Statements
  • Trans Promo
  • Client Onboarding
  • Credit & Finance


  • Offers
  • Client Onboarding
  • Policies and Claims

Martin Suter, VP Product Management & Presales, on supporting Wealth Advisers - Video

Martin Suter, VP Product Management & Presales, on supporting Wealth Advisers - Video



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