Banking

Amid fierce competition, Banking institutions need to differentiate themselves through sophisticated, high value communications in order to increase their Share of Wallet on their customer base and improve overall customer experience.

Benefits

Consolidate and simplify your document generation processes, thereby significantly reducing cycle times and improving accuracy
Streamline customer communications based on individual needs and preferences, including language, format and channels (print, e-mail,
SMS and web)
Ensure corporate branding and consistent appearance to maintain brand loyalty and trust
Reduce the workload on your IT personnel, freeing them up to concentrate on more valuable business tasks
Ease compliance with national, regional, federal or state-level regulations
Secure adherence to standard industry schemas such as MISMO for the US mortgage market and LIXI for the Australian lending market, thereby curtailing costs and increasing efficiencies

Retail banks and mortgage lenders need to target high quality, accurate and relevant messages to specific customers and brokers alike, based on individual needs, channel preferences, and customer insight, and continuously focus on cross-selling opportunities.

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To stand out in an already commoditized market where customer retention is a top priority, banking organizations need to streamline their document generation and distribution processes across their service portfolio. From account opening to consumer lending and credit cards, Assentis empowers you to offer more personalized, engaging interactions.

Assentis provides a trusted solution designed to effortlessly meet the challenges of providing targeted, timely, and effective communications, while driving down customer service costs and churn. From providing a unique customer onboarding to sending out clear, targeted relevant statements or conveying relevant product update messages, Assentis automatically generates high quality documents from a central store of reusable content.